Financial Aid Analyst

Financial Aid Analyst

  • Full Time
  • West Chester
  • $36,245 USD / Year
  • Salary: $$36,245
Job Description:


Position Summary

Join a vibrant campus community whose excellence is reflected in its diversity and student success. West Chester University of Pennsylvania’s Financial Aid Office invites applicants for the position of Financial Aid Analyst (Data Analyst 2).


West Chester University, a member of the Pennsylvania State System of Higher Education, is a public, comprehensive institution committed to offering high-quality undergraduate education, selected post-baccalaureate and graduate programs, and a variety of educational and cultural resources for its students, alumni, and citizens of southeastern Pennsylvania. We are a community of educators dedicated to developing graduates who succeed personally and professionally and contribute to the common good.

WCU proudly offers a positive and purposeful work environment; comprehensive employee benefits including health, vision, and dental insurance along with many wellness programs; a commitment to work-life balance including generous paid vacation, paid sick time, military leave and paid time off for most major holidays; and a University mission to support employee personal and professional growth including a tuition waiver for self and family members, training and development, and advancement opportunities.

The Financial Aid Office supports the recruitment, retention, and student success efforts of the University’s diverse undergraduate and graduate student population by helping students and their influencers seek, obtain, and make the best use of all financial resources.


Working under the direction from the Assistant Director of Financial Aid, the Financial Aid Analyst certifies Federal PLUS, Graduate PLUS, and Private Loans and communicates directly with lenders and the Department of Education to resolve issues with loan certifications.  This position also  assists in assigning federal borrowers with exit counseling for those students who withdraw, complete the program, or drop below part-time status and assists with posting scholarships and support repackaging efforts as needed.


The ideal candidate will demonstrate excellent customer service skills; the ability to manage multiple priorities in a fast-paced office environment ; the ability to communicate effectively across a diverse population; and experience working in a financial aid office and using student information systems (People Soft/ Ellucian).

Responsibilities include:

Certify Federal PLUS, Graduate PLUS and private loans using proscribed procedures
Assist with the ELM automation loan processing
Assist with posting exit counseling for federal student borrowers
Obtain and maintain functional understanding of the Student Information System, ELM, COD, and NSLDS
Assist with posting scholarships
Package and repackage student files as needed
Obtain and maintain an understanding of financial aid policies, procedures, eligibility requirements and policies concerning the provision of financial aid to students
Other duties as assigned


West Chester University


Minimum Qualifications One year as a Data Analyst 1 or Three years of progressively responsible experience in the review, analysis, and control of computer processed data. Appropriate post high school education may be substituted for experience on a year for year basis or Any equivalent combination of experience and training. Demonstrated proficiency in Microsoft Office including Outlook, Word, and Excel


Special Instructions Candidates should apply online at Application allows for cover letter and resume (Both required for consideration). Applicants must successfully complete the interview process to be considered as a finalist. Developing and sustaining a diverse faculty and staff advances WCU’s educational mission and strategic Plan for Excellence. West Chester University is an Affirmative Action/Equal Opportunity Employer. Women, minorities, veterans, and persons with disabilities are encouraged to apply. All offers of employment are subject to and contingent upon satisfactory completion of all pre-employment background checks.

Application Deadline:

until filled

Accept Electronic Resumes


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