Tom May and Amanda Constable, Relationship Managers representing Citizens Bank Student Loans in PA, DE, NJ, WV.
Tom May: Can’t believe it’s almost five years since I joined the Citizens Student Lending Team and 25 years with Citizens Bank all total. One of my favorite things about the RM position is that I get to work with the great people of PASFAA. I am currently serving my second time on the Conference Committee. I love helping FA offices to meet the needs and dreams of our college students. When not visiting a school I am helping our branches meet the same dreams of our customers. When not working I enjoy my 5 grand kids, golf, and you may just see me on stage playing guitar at some of the local establishments.
Amanda Constable: I began as a work study student in a financial aid office in 2000, and from there my entire professional career in higher education and student lending began! Before coming to Citizens Bank in September, I worked in Villanova University’s Office of Financial Assistance for 8+ years, so PASFAA has been close to my heart for quite some time. I am lucky to have the opportunity to work closely with many of you as we help our students reach their goals. When I’m not on the road visiting my school clients and retail branches , I am home in Swarthmore, PA with my husband, Chris and our two daughters, Adeline (9) and Hensley (3).
Good afternoon to everyone.
On behalf of PASFAA Executive Council I would like to wish you all a Happy New Year and excited to announce all of the opportunities that PASFAA can bring in the upcoming year. I did opt to wait until offices re-opened after the holiday break to send this email in hopes to align with those eager to return to the office.
As I mentioned in my welcome at our annual conference, volunteerism is one area that I would like to focus on. I invite all members to visit our online (living and breathing) Policy and Procedures Manual (PPM) to explore the various volunteer positions and committees that we rely on for PASFAA’s success. The link to the PPM is https://www.pasfaa.org/governing-documents/ppm/ Please scroll down the page and expand the positions or committees that peak your interest to learn more about the time commitment needed to chair or represent as a committee member. There are roles for all types of busy schedules!!!
Another highlight for 2020 is the use of PASFAA’s Government Advocacy tool. I encourage all to explore the new PASFAA Website and click on “Government Advocacy” to view the various bills that could use your support. This tool will create a “Rally Letter” and identify the local government officials that you should contact to voice your support.
As always, please explore the products and services under the Business Partner section of our website. PASFAA would not be where we are today without the support of our membership and Business Partners.
Thank you in advance for your time and consideration to contribute your talent towards PASFAA’s mission and I look forward to meeting many of you throughout this year.
Director of Financial Aid at Saint Francis University
2019-20 PASFAA President