Assistant Director of Student Financial Services for School of Graduate and Adult Education
Alvernia University has a bold approach to becoming a 21st century, modern regional university. This includes the rapid expansion of enrollment through new academic majors in engineering, health care and more. We seek professionals who are thoughtful leaders, creative and nimble in the complex environment of private higher education.
Alvernia has been recognized regionally and nationally:
·U.S. News & World Report magazine ranks Alvernia as one of the Best U.S. Colleges & Universities, most recently 94 in the best regional universities category (North)
·Collegecompare.com named Alvernia to its January 2015 list of Ten Best Colleges & Universities in Pennsylvania for its graduate degree programs
·The prestigious Carnegie Foundation selected Alvernia as one of only 23 institutions in Pennsylvania and 361 nationally to received its 2015 Community Engagement Classification
·Alvernia was one of only four institutions in Pennsylvania and one of 43 nationally to earn the President’s Higher Education Interfaith Community Service Honor Roll
The Assistant Director will assist in providing leadership and supervision in the administration of federal, state and institutional student aid programs for a diverse population of undergraduate and graduate students. The Assistant Director will manage and maintain prospective and currently enrolled students’ financial aid files, determine eligibility requirements for student aid programs, assist with the completion of the application forms, package financial aid, and review satisfactory academic progress each semester. Expectations for this position include providing professional and courteous communications with students and families, maintaining detailed and accurate records, reconciling federal, state and institutional funds to ensure compliance with all regulations. The successful candidate will be responsible for the awarding and distribution of financial aid while providing professional assistance to students enrolled in the school of graduate and adult education by advising and assisting with financial planning and continuing to ensure compliance with federal and state regulations and procedures.
•Bachelor Degree required, Master’s Degree preferred •Three to five years of progressive financial aid experience •Thorough knowledge of federal and state regulations as well as experience in awarding and processing institutional aid •Must provide exceptional customer service, specifically related to the mission of the university •Experience with PowerFaids, Power Campus, NSLDS, COD, EdConnect preferred •Demonstrate strong interpersonal and customer service skills across varied audiences such as students, families, staff, alumni, and the community •Ability to manage multiple projects with time-sensitive deadlines, working as part of a team as well as independently with little supervision, and additional hours as needed •Ability to diffuse difficult or emotional situations with students and/or families •Excellent written and verbal communication skills •Knowledge of Microsoft Office products, specifically Excel and Access •Commitment to the mission statement, core values and goals of Alvernia University
Please go to https://www.alvernia.edu/faculty-staff/human-resources/employment-opportunities for full position description.
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