Director of Student Financial Aid

Carnegie Mellon University (CMU) seeks a strategic, visionary, and collaborative leader to serve as its next Director of Student Financial Aid.

Carnegie Mellon University is a private, global research university that is positioned among the world’s most renowned education institutions and serves a diverse community of more than 14,000 students, 104,000 active alumni, and 6,300 faculty and staff. This role is based at the university’s main campus location in Pittsburgh, Pennsylvania, consistently rated as one of the most livable cities in the United States. Carnegie Mellon values equity and inclusion, and the curious and passionate are challenged to deliver work that matters.

This is an exciting opportunity for someone who thrives in an interesting and challenging work environment and has a strong orientation toward data analytics. Reporting to the Director of Student Financial Services and serving as a member of a cohesive, student-centered enrollment leadership team, you will possess a deep understanding of the integral role of financial aid in supporting student enrollment, student success and student services. You will oversee a team of ten professional staff to execute on the department’s mission and serve Carnegie Mellon students across all campus locations.

You will have significant fiduciary responsibility to the institution with reporting responsibilities to your direct supervisor, auditing agencies (internal and external), state and federal governments, and university leadership. While many actions in the student financial aid realm are driven by existing process and procedures, you will be responsible for continually improving and updating processes with attention to student services, efficiency, and compliance.