Business Analyst of Financial Aid

Position Summary

Join a vibrant campus community whose excellence is reflected in its diversity and student success.  West Chester University of Pennsylvania’s Financial Aid Office invites applicants for the position of Business Analyst.

West Chester University, a member of the Pennsylvania State System of Higher Education, is a public, comprehensive institution committed to offering high-quality undergraduate education, selected post-baccalaureate and graduate programs, and a variety of educational and cultural resources for its students, alumni, and citizens of southeastern Pennsylvania. We are a community of educators dedicated to developing graduates who succeed personally and professionally and contribute to the common good.

WCU proudly offers a positive and purposeful work environment; comprehensive employee benefits including health, vision, and dental insurance along with many wellness programs; a commitment to work-life balance including generous paid vacation, paid sick time, military leave and paid time off for most major holidays; and a University mission to support employee personal and professional growth including a tuition waiver for self and family members, training and development, and advancement opportunities.

The Financial Aid Office supports the recruitment, retention, and student success efforts of the University’s diverse undergraduate and graduate student population by helping students and their influencers seek, obtain, and make the best use of all financial resources.

The Business Analyst provides business and systems support for the Financial Aid Office and its mission in providing quality service to students.  Working with minimal direction, this position provides comprehensive business analysis services and is responsible for reviewing business processes from end-to-end to identify operational, financial, and student satisfaction efficiencies and optimizations.

The Business Analyst works collaboratively in the design, documentation, testing, and maintenance of business processes, reports, queries, and dashboards to support the recruitment, admissions, financial aid packaging, and onboarding for all student populations in support of the university’s commitment to enrollment management and student success. This position also helps to ensure that all systems and third-party ancillary data systems remain aligned with federal, state, and institutional regulatory requirements in support of financial aid application processing, awarding, disbursement, audit controls, research, and reporting.

Preferred Qualifications

Master’s degree
Demonstrated experience working in student information systems such as PeopleSoft or Ellucian
Prior higher education Business Analyst experience
Knowledge of financial aid systems and federal regulations.