Director of Compliance and Training (Enrollment Services Manager 4)
The Penn State Office of Student Aid is seeking a Director of Compliance and Training to perform the functions of ensuring compliance with all federal Title IV, state, and related institutional regulations and policies governing student aid within the Office of Student Aid, as well as coordinate compliance efforts and resolution of issues with the University’s Office of General Counsel and the University-wide Compliance Officer. In addition, this role will oversee and implement the office’s “Staff Training and Development Plan”. This role will serve as office leader in the absence of the Executive Director.
In conjunction with other senior staff in the office, this role will provide oversight and guidance to all functional areas of the office to ensure compliance with applicable policies and rules that govern federal and state student aid administration, as well as monitor all new regulations and Department of Education regulatory guidance; and assess impact and application requirements for new regulations. This position will maintain a high level of expertise in the use of the Code of Federal Regulations, Federal Student Aid Handbook, Information for Financial Aid Professionals website, and NASFAA Tools and Resources, and daily updates from various professional associations, as well as review federal notices of proposed rulemaking and prepare official office response to proposed rules.
This role will develop and maintain the policies and procedures manual for the Office of Student Aid, provide oversight for the functionality of automated systems to ensure that these systems carry out regulatory requirements, develop an archive plan for historical changes to regulations and a plan for detecting, preventing and resolving areas of non-compliance, and develop quality controls for all functional areas of daily student aid operations in conjunction with Office of Student Aid Leadership Team members to ensure compliance in their respective functional areas.
This position will serve as a member of the Office of Student Aid Leadership Team providing input to overall strategic and budget planning for the office and setting office-wide policies and procedures, as well as actively participate in or lead meetings and committees related to compliance.
In addition, this will facilitate working relationships with other related functional units within and outside the Division of Undergraduate Education. This includes interacting with external federal and state agencies to seek guidance when needed; coordinating with University Auditors in conducting the annual federal student aid audit; coordinating compliance efforts with the University’s Office of General Counsel and with the University-wide Compliance Officer; working with and regularly monitoring other University offices with responsibility for following various federal and state regulations pertaining to Title IV and state-administered aid for compliance issues; serving on the University Ethics and Compliance Council; directing the Office of Student Aid risk assessment and mitigation plan with periodic reports and presentation to Board of Trustee Committees.
The work of this position impacts Penn State’s approval to participate in Federal and State Student Aid programs which comprise the majority of the $1.2B in student aid funding at the University. These programs assist over 71,000 undergraduate, graduate and professional students each year. The Director for Student Aid Compliance and Training plays a critical role in ensuring the University maintains clean audit and program reviews and reduces the risk of material liabilities and fines.
Penn State is committed to and accountable for advancing diversity, equity, inclusion, and belonging in all of its forms. We embrace individual uniqueness, foster a culture of inclusion and belonging that supports both broad and specific diversity initiatives, and leverage the educational and institutional benefits of diversity. We value inclusion and belonging as core strengths and essential elements of our public service mission. Candidates must demonstrate commitment and ability to successfully advocate for diversity, equity, inclusion, and belonging.
Typically requires a Master’s degree or higher plus eight years of related experience, or an equivalent combination of education and experience. Previous compliance and training experience a plus. Requires high-level knowledge of complex federal, state, and University aid regulations, policies, and procedures. Excellent writing, presentation, interpersonal, organizational, and critical thinking skills are required. Proficiency in the use of PeopleSoft Campus Solutions, or similar student information systems, and in Microsoft Office applications including Word, Excel, and PowerPoint is desired.
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Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
The Pennsylvania State University
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