Student Financial Services Specialist
Alvernia University has a bold approach to becoming a 21st century, modern regional university. This includes the rapid expansion of enrollment through new academic majors in engineering, health care and more. We seek professionals who are thoughtful leaders, creative and nimble in the complex environment of private higher education.
Alvernia has been recognized regionally and nationally:
·U.S. News & World Report magazine ranks Alvernia as one of the Best U.S. Colleges & Universities, most recently 94 in the best regional universities category (North)
·Collegecompare.com named Alvernia to its January 2015 list of Ten Best Colleges & Universities in Pennsylvania for its graduate degree programs
·The prestigious Carnegie Foundation selected Alvernia as one of only 23 institutions in Pennsylvania and 361 nationally to received its 2015 Community Engagement Classification
·Alvernia was one of only four institutions in Pennsylvania and one of 43 nationally to earn the President’s Higher Education Interfaith Community Service Honor Roll
The SFS Specialist is within a team of the first points of contact and are responsible for day-to-day office support providing superior customer service to a diverse population of students, parents, faculty, staff, and the public. The specialist assists both prospective and returning students with questions, paperwork, and requirements as they relate to financial aid, student accounts, receivables, and the Registrar. This individual will also support the office in performing operational activities, including data entry, updating and maintaining student aid and account information, receiving and processing forms and payments and posting transactions as well as prepare reports, letters, and other required correspondence.
All SFS specialists will assist in completing all activities necessary for accurate and federally compliant administration of student financial services and providing support and quality service to students, parents, faculty, and staff.
•The ability to effectively work and interact respectfully within a diverse and inclusive environment •Bachelor’s Degree, preferably in Accounting, finance, or business •Experience in successful delivery and administration of financial aid, accounts receivable/payable •Comprehensive knowledge of Microsoft Office, especially Excel and Access •Experience with PowerCampus, PFaids, Cashnet, Great Plains preferred •Exhibit professionalism and strict confidentiality at all times •Excellent customer service, organizational skills, and computer skills •Willingness to learn a vast array of systems and websites for financial aid •Willingness and ability to work as part of a team as well as individually •Ability to multi-task and work in a challenging and demanding position •Possession of a valid driver’s license, and ability to travel to off-site locations •Ability and willingness to rotate work schedule between days and evenings and may occasionally be required to vary schedule or work past normal business hours to meet department requirements, including weekends
Please go to https://www.alvernia.edu/faculty-staff/human-resources/employment-opportunities for full position description. This position has two openings for the SFS Specialist.
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