Assoicate Director of Student Financial Services
Alvernia University has a bold approach to becoming a 21st century, modern regional university. This includes the rapid expansion of enrollment through new academic majors in engineering, health care and more. We seek professionals who are thoughtful leaders, creative and nimble in the complex environment of private higher education.
Alvernia has been recognized regionally and nationally:
·U.S. News & World Report magazine ranks Alvernia as one of the Best U.S. Colleges & Universities, most recently 94 in the best regional universities category (North)
·Collegecompare.com named Alvernia to its January 2015 list of Ten Best Colleges & Universities in Pennsylvania for its graduate degree programs
·The prestigious Carnegie Foundation selected Alvernia as one of only 23 institutions in Pennsylvania and 361 nationally to received its 2015 Community Engagement Classification
·Alvernia was one of only four institutions in Pennsylvania and one of 43 nationally to earn the President’s Higher Education Interfaith Community Service Honor Roll
Under the direction of the Sr. Director of Student Financial Services , the Associate Director is responsible for over site and providing support in day to day operations of the office. The Associate Director serves as the second in charge and manages the office in the director’s absence and coordinates the awarding of all federal, state and university funding to prospective students while providing professional assistance to students by advising and assisting than with financial planning and continuing to ensure compliance with federal and state regulations and procedures.
•Bachelor Degree required, Master’s Degree preferred •Three to five years of progressive financial aid experience •Thorough knowledge of federal and state regulations as well as experience in awarding and processing institutional aid •Must provide exceptional customer service, specifically related to the mission of the university •A minimum of 2 years of staff supervisory experience •Experience with PowerFAIDS, PowerCampus, Slate, NSLDS, COD, EdConnect preferred •Demonstrate strong interpersonal and customer service skills across varied audiences such as students, parents, staff, alumni, and the community •Ability to manage multiple projects with time-sensitive deadlines, working as part of a team as well as independently with little supervision •Ability to diffuse difficult or emotional situations with students and/or parents •Excellent written and verbal communication skills •Knowledge of Microsoft Office products, specifically Excel and Access •Commitment to the mission statement, core values and goals of Alvernia University
Please go to https://www.alvernia.edu/faculty-staff/human-resources/employment-opportunities for a full position description.
To apply for this job email your details to firstname.lastname@example.org