Associate Director of Financial Aid Operations & Technology

Associate Director of Financial Aid Operations & Technology

Job Description:

The Associate Director of Financial Aid Operations & Technology manages the technical operational processes for the Office of Financial Aid on all campuses. Reporting to the Assistant Vice President for Financial Aid, the position is a key partner in all critical technical processes, with a focus on the implementation of and administration of various systems in service of the objectives for Financial Aid and Enrollment Management at large, particularly as they relate to both the prospective and current student experience and regulatory compliance. The position is vital to the success of financial aid operations.

The Associate Director must be able to work in a team environment as well as independently in the management of project initiatives, reporting deadlines and the ever-changing business needs of the department.  He/she must work in collaboration with partners, particularly those in Information Technology, Student Accounts, Admissions, EMSA, Marketing & Communications, Finance & Administration and the Registrar’s Office.


Saint Joseph's University

Website Address:


1. Bachelor's degree. 2. Demonstrated technical experience with Banner Financial Aid module and programming languages (SQL, HTML5). Familiarity with COD and NSLDS preferred. 3. Demonstrated experience managing automated processes in a financial aid office. 4. Five or more years of experience working with complex regulations and policies as they relate to administration of Title IV aid programs. 5. Excellent customer service and communication skills. 6. Demonstrated ability to make decisions based on objective data while applying complex regulations and institutional policies. 7. Demonstrated ability to manage time, work in a collaborative environment, and under specific deadlines. 8. Must be in good standing in all Federal Title IV programs. 9. Must possess a valid driver’s license and vehicle.


Apply online at Cover letter, resume and list of references required.

Application Deadline:

until filled

Accept Electronic Resumes


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