Director of Financial Aid

Job Specific Task List:

1.  Ensure the accurate, timely administration of institutional, federal, and state financial assistance; develop, review and update guidelines and processes to ensure effectiveness and best practices and implements a plan for awarding and distributing funds to eligible students. – (Essential)

2.  Stay current with changes in financial aid policy to ensure compliance with federal, state, and institutional policies and regulations; develop exceptional expertise in content area; remain current on new and innovative practices in the field; develop and maintain a network with colleagues through professional organizations and other types of professional alliances; attend state, regional and national conferences; and benchmark with peer institutions. – (Essential)

3.  Ensure the creation and successful implementation of policies, procedures and activities related to Financial aid, consistent with HACC’s overall mission and strategic plan; identify and resolve problems; ensure consistent application of rules and regulations and handle complex and high-level complaints or issues consulting with other college leadership as necessary; develop and implement a plan for awarding and distributing funds to eligible students in a timely, accurate, and equitable manner. – (Essential)

4.  Provide leadership and direction to all financial aid offices to ensure we maximize excellent service and communication to current and prospective students; maximize use of technology to promote efficiency leading to better overall student service. – (Essential)

5.   Hire, train, develop, motivate, supervise and evaluate staff consistent with organizational and strategic goals. – (Essential)

6.  Prepare reports, annual audits, and program reviews required by federal and state agencies and works with internal and external auditors to ensure compliance with federal and state rules; routinely review financial aid forms and oversees the creation and revision of these forms. – (Essential)

7.  Ensure timely, accurate communication to ensure prompt responses to inquiries and provide robust outreach programs including workshops, information sessions, and awareness events; ensure accurate, current and accessible information is available to potential and current students via multiple media sources, including print materials, college website and publicly managed information sources. – (Essential)

8.  Develop and implement regular systems of data collection, reporting and analysis, using information to inform functions and improve performance; create and implement a performance management program to measure the performance and effectiveness of all recruitment activities and staff. – (Essential)

9.  Collaborate and work in partnership with the Foundation and Student Accounts to administer all internal and external scholarships in a timely, efficient manner. – (Essential)

10.  Develops a budget and prudently manages finances throughout the fiscal year, adhering to state, federal, and HACC fiscal policies and procedures. Direct the preparation of departmental budgets, financial reports, and grant-related budgets; monitor revenues and expenditures for best use of resources. – (Essential)

11.   Travel to all HACC locations regularly, conduct regular group and individual meetings with Financial Aid staff, represent the Financial Aid Office college-wide, respond to requests from HACC leadership and consistently receive feedback from stakeholders to maximize the effectiveness of all Financial Aid activities; build and maintain effective communication and relationships with staff and academic leaders; including global education, health careers, non-credit, and College leaders. – (Essential)

12.   Perform other duties as assigned. – (Standard)