Undergraduate Financial Aid Counselor

Undergraduate Financial Aid Counselor

Job Description:

This full-time position has a primary focus on the counseling and processing of financial aid, including all loan processing, for a segment of the University’s undergraduate population. The individual will counsel current and prospective students, as well as parents, through the financial aid process and be knowledgeable about various financing options. This position will assist in the recruiting efforts of the Enrollment Management Office by being knowledgeable about the admissions process and Arcadia programs and offerings and support retention efforts through outreach and support of currently enrolled students. The counselor will, in general, contribute to the planning and execution of Enrollment Management recruitment and retention efforts.

Arcadia University is a top-ranked private University in Greater Philadelphia that provides a JEDI (Justice, Equity, Diversity, Inclusion)- and values-based educational experience that keeps students at the center of all its efforts. The Institute of International Education has ranked Arcadia first nationally in study abroad for 10 of the last 11 years, and the Princeton Review has ranked Arcadia among the “Best in the Northeast” from 2017 to 2021. The University’s Physical Therapy and Physician Assistant programs are nationally ranked in their respective categories by U.S. News & World Report, which ranks Arcadia among the top 25 percent in its category and cites Arcadia for being among the “most innovative” and “best value” colleges. Approximately 3,700 students study at Arcadia, with 2,300 undergraduate students choosing from more than 65 fields of study. Arcadia promises a distinctively global, integrative, and personal learning experience that prepares students to contribute and lead in a diverse and dynamic world. Visit www.arcadia.edu.

For additional information and to apply, please visit: https://arcadia.isolvedhire.com/jobs/

and submit a cover letter, resume, and names and phone numbers of three professional references.


Application review will begin immediately. Posting will be removed from the website once we’ve established a sufficient talent pool for consideration.


At Arcadia University, our JEDI principles of Justice, Equity, Diversity, and Inclusion are the foundation of our highly-regarded, values-based learning community, which reflects the world in which we want to live. As such, Arcadia actively seeks and welcomes candidates of diverse backgrounds and abilities. Arcadia prohibits discrimination against individuals on the basis of ethnicity, national origin, ancestry, race, color, religion, creed, sex, gender, marital status, affectional or sexual orientation, age, gender identity, military or military veteran status, disability, family medical or genetic information, or any other legally protected characteristic. All offers of employment are conditional based on the successful completion of a background check. Employment may not begin until the University accepts the results of the background check.

Essential Functions

Financial Aid Counseling: The FA Counselor will serve as the primary point of contact for prospective and current students and parents, providing accurate and timely information about a variety of financial aid topics in a professional and friendly manner. The FA Counselor will communicate with students and families over the phone, email and in person. This individual will counsel students and their families regarding financial aid eligibility, financial aid award packages, balance owed on the student’s account, how to set up payment plans, applying for additional loans and other payment options.

Financial Aid Processing: The FA Counselor processes loans and performs federal verification within an assigned financial aid caseload. Processing duties also include reviewing student accounts to identify discrepancies with credit load, housing and budget, applying the utmost attention to detail. The FA counselor must be knowledgeable of federal and state guidelines and institutional policy.

Project Management: The FA Counselor will be assigned to assist with 1-3 specific projects and must be able to organize tasks to reach the desired outcome at the appropriate time, monitor progress in projects and plans for changes or challenges. Communicates data updates and the status of projects as required, is well organized and manages assignments to their successful completion. Provides summary data and assessment for supervisor review. Examples of projects include: Honors Program Fulfillment Grant, Campus Visit Grant, Financial Aid Veteran’s Liaison

Admissions Responsibilities: The FA Counselor will be required to participate in weekend, evening and weekday on-campus recruiting events for undergraduate and graduate students including open houses, information sessions, receptions and Transfer Days. This individual will have basic admissions responsibilities including individual appointments, small and large group information sessions and will answer incoming admissions phone calls as scheduled.


See https://arcadia.isolvedhire.com/jobs/287026.html for complete job description.



Arcadia University

Website Address:



Minimum Qualifications: Bachelor's degree, required Valid driver's license with a vehicle available for recruitment travel Successful completion of a background check, financial credit check and motor vehicle record check Desirable Qualifications: Spanish language proficiency; reading, writing, speaking

Application Deadline:

until filled

Accept Electronic Resumes


To apply for this job please visit arcadia.isolvedhire.com.