Student Financial Services Counselor
ESSENTIAL DUTIES AND RESPONSIBILITIES (includes but not limited to):
• Coordinate and manage one or more federal, state, private and/or institutional financial aid programs. This includes ensuring compliance, developing and maintaining written procedures for administering various programs, setting and following an annual schedule of activities and deadlines, monitoring and overseeing program budgets, and reconciling student aid and/or scholarship fund accounts.
• Perform student aid need analysis and other criteria to confirm student aid eligibility, award federal, state and institutional financial aid awards, process and certify educational loans for students and parents, along with other necessary financial aid awarding procedures.
• Counsel and advise students on the student aid application process, costs and billing, eligibility requirements, academic progress requirements and appeals, and other information related to student scholarships, grants, work-study, and loans.
• Provide premier customer service in person, telephone, email and IM in a fast paced, high-volume setting.
• Provide personalized financial aid counseling for an assigned student population.
• Attend various professional development opportunities.
• Reconciliation of funds.
• May include staff and student work study supervision.
• Other related duties as assigned.
Mercyhurst University
EDUCATION AND EXPERIENCE: An associate degree is required. A bachelor’s degree is preferred. Prior financial aid, business, finance, or other higher education experience is preferred. An equivalent combination of education and experience will be considered.
Review of applications will begin immediately and continue until the position is filled or until date indicated above. Send cover letter, resume and 3 work-related references to: Human Resources Mercyhurst University 501 East 38th Street Erie, PA 16546, hrinfo@mercyhurst.edu
until filled
yes
To apply for this job email your details to hrinfo@mercyhurst.edu