Financial Aid Counselor
The Financial Aid Counselor is directly responsible for financial aid packaging and processing, prospective and current student advising, and customer service for assigned populations; all efforts are focused on helping students understand options and secure funding in support of their education while maintaining compliance with state, federal, NCAA, and institutional aid regulations.
Financial Aid Counseling: ensure that all prospective and current students in assigned population(s) understand application procedures and eligibility requirements; work with students to ensure that they exhaust all options for funding their education; provide clear communication on all aspects of the aid process including at new student recruitment events.
Financial Aid Packaging/Processing: ensure that each individual aid applicant receives a financial aid package that is timely, accurate, and clear; ensure that each individual aid applicant receives expected disbursements of aid.
Financial Aid Record Maintenance: ensure that each individual’s aid record is updated to reflect the most current information/status of the student.
Workstudy Program Administration: perform duties associated with the administration of the University’s work study program.
Regulatory Compliance: ensure work is compliant with all state, federal, NCAA, and institutional regulations as directed by supervisor.
Key Collaborations: collaborate extensively with academic and administrative colleagues in the aiding of new and continuing students.
Financial Aid Team Responsibilities: as a member of the Financial Aid team, contribute to efforts related to planning, policy & procedure development, and quality assurance & effectiveness.
Other duties as assigned.
Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
Thomas Jefferson University- East Falls
Qualifications Candidate must have excellent customer service and organizational skills, strong oral and written communication skills and the desire to work closely with a diverse student population. Previous financial aid experience preferred. While some experience in a professional setting is preferred, it is not required. Knowledge of Banner is a plus. Education Required: Bachelor's degree
To apply for this job please visit hr.jefferson.edu.