Assistant Director of Financial Aid Operations

Assistant Director of Financial Aid Operations

  • Full Time
  • Anywhere
Job Description:

The University of Pittsburgh is seeking an Assistant Director of Financial Aid Operations.  Founded in 1787, the University of Pittsburgh is a state-related research university located in Pittsburgh, Pennsylvania.  The University of Pittsburgh educates more than 25,000 full-time undergraduate students and more than 7,400 full-time graduate/doctoral students annually across five campuses. The Assistant Director of Financial Aid Operations provides leadership and management of the Financial Aid Operations team.  The incumbent is tasked with ensuring high quality service, well-managed programs, excellent communications, and regulatory compliance for all financial aid programs.  The Assistant Director supervises a financial aid team that is responsible for awarding and reconciling approximately $500,000,000 of federal, state, institutional and private financial aid funds to over 33,000 undergraduate and graduate students. This position reports to the Director of Financial Aid Operations and serves on the Financial Aid Leadership Team. As a service-focused position, it is essential for the Assistant Director to effectively lead and manage stress levels of staff and oneself while working in a fast-paced environment with high expectations. There will be occasions when attendance at off-site events require travel and overnight stays. Occasional extended work hours (early morning, evening and/or weekends) will be required to support the needs of the operation.  Candidates seeking Off-site/Telework will be considered.


University of Pittsburgh


Master’s Degree in higher education administration, student personnel, or related field is preferred. Minimum of 5 years’ work experience in student financial aid office with progressively responsible experience within a University setting. Significant experience administering financial aid programs showing evidence of comprehensive knowledge ensuring programs are effectively administered at all points of the awarding process. Documented experience giving effective financial aid presentations as well as working with business process improvement through methods such as fit/gap analyses. Employee must be able to demonstrate funds, fiscal, and data management experience and have a strong organizational, analytical, planning, and communication skills. Experience working in a complex university or college environment, preferably some supervisory experience at a large college or university. Ability to work with a sense of urgency compatible with departmental and university demands and effectively manage stress of staff and oneself while working in a fast-paced environment with high expectations. Ability to develop, implement and oversee internal training procedures and train staff members. Demonstrate experience organizing and prioritizing large volumes of detailed work, meeting deadlines, and adapting to changing priorities.

Application Deadline:

until filled

Accept Electronic Resumes


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